Cancel your contract here
You have the direct option to cancel your contract – either right on the website (legally effective online cancellation under Section 312k BGB) or via the Telegram bot guide.
Continue to the cancellation form (Stage 2). You will submit the cancellation with “Send cancellation now”.
Guide: Cancel via Telegram Bot
You can easily terminate the SpoofScan service directly through our Telegram bot. Since this is not a subscription with automatic renewal, no formal cancellation at the end of the month is required – the service automatically expires without a new payment. However, if you wish to end the service earlier or ensure that you no longer receive notifications, please follow these steps:
1. Open the SpoofScan Telegram Bot
Start Telegram on your device and open the chat with our official bot (e.g., “SpoofScan Bot”). Make sure you are logged in with the same Telegram account you registered with for the service.
2. Send the cancellation command
Type the cancellation command into the chat window. Simply enter /stop and send the message. (Alternatively, you can also use /cancel – both commands are recognized.)
3. Wait for confirmation
Our bot will process your request immediately. Within a few seconds you will receive confirmation that your access has been terminated and that no further alerts will be sent.
4. Data protection and reactivation
After cancellation, your Telegram ID will be removed from our active register. If you want your data (Telegram ID and wallet assignment) to be completely deleted, you can mention this in the cancellation message or contact us by email at datenschutz@spoofscan.com.
You can reactivate at any time by re-registering and making a payment – cancellation does not prevent you from joining again in the future.
Note
Since there is no automatic renewal, it is generally sufficient not to make another payment for the service to expire. The cancellation process above is particularly helpful if you want to stop receiving notifications immediately or ensure prompt data deletion.
Contact
We place great importance on being reachable for our customers. Please use one of the following contact options:
General inquiries, support or feedback: support@spoofscan.com
Data protection: datenschutz@spoofscan.com
Response time: usually within 24 hours (business days).
Telegram
Support account: @SpoofScan (EN). For individual concerns please send a direct message to an admin. Please avoid sharing sensitive data via Telegram; complex cases may be handled via email.
Phone
+49 (0) 34298 141579
Available: Mon-Fri 10-16 CET/CEST (Europe/Berlin)
No hotline.
Postal address
SpoofScan
Juergen Kossowski
Windmuehlenstrasse 9
04425 Taucha
Germany